Frequently Asked Questions

Everything you need to know about upgrading your bathroom experience.

What is the standard warranty on your bathroom fixtures?

All Innovative Bathroom Fixtures come with a comprehensive 5-year limited warranty covering manufacturing defects and finish durability to ensure long-lasting performance.

Do you offer international shipping for large items like bathtubs?

Yes, we ship worldwide. Larger items are crated for maximum protection and shipped via specialized freight carriers to ensure they arrive in perfect condition.

Are your faucets and showerheads water-efficient?

Absolutely. Our products are designed with eco-friendly technology and are WaterSense certified, helping you reduce water consumption without sacrificing water pressure.

What is your return policy if a fixture doesn't fit my space?

We offer a 30-day hassle-free return policy. As long as the product has not been installed and is in its original packaging, you can return it for a full refund or exchange.

Do I need a professional plumber to install these fixtures?

While many of our products feature 'Easy-Click' technology for DIY enthusiasts, we recommend professional installation for complex shower systems and luxury vanities to maintain warranty validity.

How should I clean and maintain the finish on my matte black or gold fixtures?

To preserve the finish, we recommend using a soft microfiber cloth with warm water and mild soap. Avoid abrasive cleaners or harsh chemicals that can strip the protective coating.