Returns & Exchanges

At Innovative Bathroom Fixtures, we stand behind the quality of our modern designs and want you to be completely satisfied with your purchase. If a fixture doesn't perfectly fit your space, we offer a 30-day return policy for items in their original, uninstalled condition.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Fixture

Carefully repack the item in its original manufacturer packaging, ensuring all mounting hardware, instructions, and protective padding are included.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to the exterior of the box and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our team inspects the returned fixture for integrity, a full refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing